Privacy Policy
This Privacy Policy governs the processing of personal data of users (hereinafter “User” or “Users”) collected within the scope of the use of this website https://quintadacorte.com/ (hereinafter “Website”) by Pacheco & Irmãos Lda. (“Quinta da Côrte”).
Users of the Website may be but are not limited to:
- All visitors to the Website;
- All clients and potential clients of Quinta da Côrte.
The processing of personal data implies knowledge and acceptance of the Terms and Conditions of the Website (hereinafter “Terms and Conditions”) available here.
The Privacy Policy applies exclusively to the processing of personal data carried out by Quinta da Côrte in the context of the use of this Website in which personal information is deemed to relate to an identified or identifiable natural person of any nature and regardless of its medium.
Our commitment
Quinta da Côrte is committed to improving and developing the services it provides to you within the scope of the Website (the “Services”) ensuring compliance with the obligations arising from Regulation (EU) 2016/679 of the European Parliament and of the Council (hereinafter “GDPR”) and other applicable legislation on the protection of personal data and privacy.
The respect for your privacy, the protection of your personal data, and the compliance with the legal obligations applicable in this area is a priority for us, which is why we are committed to only processing your personal data that is strictly necessary for us to provide you with the best service, ensuring lawfulness, fairness, and transparency and applying the best practices in the field of security and protection of personal data.
Whenever your personal data is processed by third parties, we will require them to provide the same level of security and privacy guarantees in terms of personal data protection.
Who is the data controller?
The data controller is Pacheco & Irmãos Lda., registered at the Commercial Registry Office under the sole registration and tax identification number 503 226 696, with registered office at Quinta da Côrte 5120-491 Valença do Douro.
If you need to contact us to clarify any doubts or to obtain additional information about this Policy, you may do it via the following e-mail address: info@quintadacorte.com
Purposes, lawfulness of the processing, and storage period
User may access, browse, and use this Website without providing any personal information, without prejudice to the browsing data necessary for the correct management of the Website. However, the use of certain Website tools may require the provision of personal data.
Considering this, the processing of personal data has the following purposes, lawfulness, and storage periods:
Website management
The processing of this personal data is necessary to enable you to use the Website, and the processing is based on the execution of a contract whose terms are governed by the Terms and Conditions and, where not applicable, by the general principles of law. Your data will be stored for up to 6 (six) months after your last visit to the Website and in accordance with the information provided in the Cookies Policy.
Provision of services
We process your personal data as well as your preferences in order to provide you as a User with the offers, bookings, products, and programmes that can best serve your interests within the scope of our Services. This processing is based on pre-contractual procedures or the execution of a contract whose terms are governed by the Terms and Conditions and, where not applicable, by the general principles of law. Your data will be kept for up to 2 (two) years after the end of the contract or, if it has not been concluded, for up to 6 (six) months after the start of the contracting process.
Budget requests
Whenever you ask us for a quote for any of our Services, we will have to process your personal identification data based on pre-contractual procedures or the execution of a contract. Your data will be kept for up to 2 (two) years after the end of the contract or, if no contract has been concluded, for up to 6 (six) months after the start of the contracting process.
Transaction management
If you ask us to indicate your tax identification number on your purchases for the purposes of issuing invoices for the purchase of goods and services, we will need to register it and subsequently transmit it to the Tax Authority, and this processing is based on the fulfilment of a legal obligation. We use third-party services to process payments on the Website. Quinta da Côrte does not store or collect your payment card details, as this information will be provided directly to the payment operators. Your data will be kept by legal obligation for a period of 10 (ten) years.
Suggestions and complaints
You may at any moment make suggestions or complaints about our services, indicating your personal identification data. Additionally, and in compliance with Decree-Law no. 156/2005 of 15 September, we provide you with the Complaints Book in physical format in our shops and in digital format on the Website. This processing is based on the company’s legitimate interest in following up on your requests and complying with legal obligations. Your data will be stored by legal obligation for a period of 3 (three) years.
If the lawfulness of the processing of your personal data is consent or legitimate interest, you can withdraw your consent or object to the processing at any time without any consequences, but without jeopardising the lawfulness of the processing carried out in the meantime. If you withdraw your consent or expressly oppose it, we will immediately cease processing your personal data for the purpose in question unless we need to process it to fulfil legal and/or contractual obligations. We only keep your personal data for the period strictly necessary to fulfil the purposes identified above. At the end of the defined storage period, we undertake to delete, destroy, or anonymise your personal data, with the exception of data that we are legally obliged to store for a longer period.
What data will be processed?
In the context of these purposes, we only process data that is strictly necessary for the fulfilment of these purposes, namely:
- Personal identification and contact data (e.g. name, email, telephone number, address, date of birth, gender, taxpayer identification number);
- Traffic data; and/or
- Consumer preferences.
With whom may we share your personal data?
In certain cases, we may disclose your personal data, to the extent strictly necessary, to entities that provide services to us (“Processors”) for the above purposes and under the terms of the contracts entered into with them. Your data may also be shared with partner entities under the joint responsibility agreements signed with them. Your personal data may be transmitted for internal administrative purposes between the companies of the Vignobles Austruy Group if there is a legitimate interest in intra-group data sharing. If your personal data has to be shared with service providers located outside the European Union, we will ensure that your personal data enjoys a high level of protection under the applicable personal data legislation by promoting the transfer under an adequacy decision of the European Commission or the standard contractual data protection clauses (or similar) approved by the European Commission. Your data may also be communicated to authorities or third parties when the transmission is made in the context of the fulfilment of a legal and/or contractual obligation, a decision by the Portuguese supervisory authority (“Comissão Nacional de Proteção de Dados” – CNPD) or other relevant supervisory authority, or by judicial order. In any case, personal data will never be shared with other companies or brands for commercial purposes.
What are your rights and how may these be exercised?
Under applicable law, as a data subject, Users may at any time request the right to access, rectification, erasure of your personal data, restriction of processing, portability, objection, and not to be subject to automated decisions, depending on their applicability. The exercise in concrete terms of these rights depends on the verification of certain legal and circumstantial requirements, and the invocation of any of them and the respective admissibility of exercise will be analyzed on a case-by-case basis by Quinta da Côrte. Where the User has given consent for certain processing of your personal data, he/she may withdraw it at any time. To exercise any of these rights, you should do so by request to the following email address: info@quintadacorte.com. Quinta da Côrte will follow up on any exercise of rights as soon as possible and within the time limit set by the applicable legislation. Without prejudice to any other administrative or judicial remedy, you may also lodge a complaint with the competent supervisory authority regarding matters related to the processing of their personal data if they believe that the processing of their personal data by Quinta da Côrte violates the legal regime in force. In Portugal, the competent supervisory authority is the Comissão Nacional de Proteção de Dados – CNPD. For more information, please visit www.cnpd.pt.
Cookies
We recommend you read our Cookie Policy available on our Website, which forms an integral part of this policy, to find out more about the processing of your personal data carried out through this functionality.
How we protect personal data?
Quinta da Côrte has implemented appropriate physical, technological, organisational, and security measures to protect your personal data from unauthorised disclosure, loss, misuse, alteration, processing, or access, as well as from any other form of unlawful processing. It is, however, the sole responsibility of Users to guarantee and ensure that the devices and equipment used to access this Website are adequately protected against harmful software, computer viruses, and worms.
Hyperlinks to other websites and social media
We may provide hyperlinks to other websites and/or land pages of interest. However, we are not responsible for the privacy policy, cookie policy, or terms of use of those websites. By accessing other websites through the hyperlinks provided, the operators of these websites may collect information about you that will be used by them. We highly recommend that when accessing other websites, Users consult all the information and conditions mentioned above. When you choose to follow us on social networks, when you interact with us on them, or when you access the site through them, your personal data may be processed by the organizations managing the social networks or the functionalities provided in accordance with their respective privacy policies, which we recommend you to read.
Updates to our privacy policy
This Privacy Policy may be reviewed and updated at any time, and these changes will be duly publicised on the Website, so we advise you to read and consult it periodically.
Date of last update: July 2024